PRIVACY POLICY AND COOKIES EFFECTIVE 25TH OF MAY 2018
Please read the following Privacy Policy before using this website or providing any personally identifiable information through this website. It will be assumed that if you provide us with any personally identifiable information, that you have read and understand this policy. This Privacy Policy is part of the World Of Quirky Terms and Conditions that governs your use of this site in general, so please ensure you read those too. Our websites are intended for users who are international.
We believe your business is no one else’s, your privacy is important to you and to us too, so we’ll protect the information you share with us. To protect your privacy, World Of Quirky follows different principles in accordance with world-wide practices for customer privacy and data protection.
World Of Quirky ’s Privacy Policy covers the collection, use, disclosure, and protection, of personal information that may be collected by us any time you interact with World Of Quirky, such as when you visit one of our websites, when you purchase and use one of our products and services, or other’s products and services through us, or when you email, or otherwise communicate with anyone in the company, such as the owner and founder, Sandra Bellamy, or one of our sales or support associates. Please take a moment to read the following to learn more about information practises, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information.
Why We Collect Your Personal Information
We collect your personal information because it helps us to deliver a superior level of customer service, and to gain a better understanding of you, our customer, and thus provide a more valuable service. It enables us to give you convenient access to our products and services and focuses on categories of greatest interest to you. Also, your personal information helps us to determine how best to provide useful information to you, our customers, and to understand which parts of our websites, products and services, are of most interest to you. It enables us to keep you informed of the latest news, products, resources, articles, announcements, events, and special offers that may interest you and you may like to hear about.
Direct Marketing
We would like to send you information about products and services of World Of Quirky and other companies hosted on our platform that may be of interest to you.
World Of Quirky will not share your information for marketing purposes with other companies.
If you have consented to receive marketing communications, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.
Personal Information Collection
Although our company is based in the UK and this policy is made under UK law, our website host and additional services, are situated in America, and many of our third party processes, such as for our courses or products, are handle by companies outside the UK. By providing personal information to us through our websites, you understand and consent to the collection, maintenance, processing, and transfer of such information in and to all countries and territories.
We endeavour to collect and use your personal information only with your knowledge and consent, and typically when you join our World Of Quirky newsletter, order and subsequently use our products and services, make customer enquiries, register for an event, register for information or other services, request product information, or when you respond to communications from us such as emails, questionnaires, or surveys. We use third party data processes to do this for us.
Information about transactions made on our platform and data that you provide
We collect the following information about you when you register on our website.
1. Your Name
2. Your Email
3. Your Credit card (last four digits), and other card information; other authentication and account information, contact and billing details, when you make a purchase / and PayPal details if using PayPal to make or receive payments.
This information is stored by us and is associated with your account.
We collect the content, communications, and other information you provide when you use our products and services, create or share content, and message or communicate with others through our sites, social media, or services.
Lawful Basis
We process your personal data only when we have a lawful basis. Our lawful basis for processing customer data is primarily performance of contract. We use consent as a lawful basis for direct marketing and promotional activities. Where you have consented to a particular processing, you have a right to withdraw the consent at any time.
We may also use legitimate interests as provided under the Data Protection Regulations. If you believe certain services are not in your interest, you have a right to object.
In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
You may have the option to “opt in” or “opt out” of certain uses of your personal information, for example you may opt out of our newsletter at any time, by clicking the “unsubscribe” link in any newsletter, or by sending an email to us stating that you would like to be removed from it. You can also contact us saying you would like to be removed from specific other marketing or communications, or all communications entirely. With the exception of not being able to opt-out of certain correspondence from us, including messages relating to your account transactions and security. You may be contacted by World Of Quirky in connection with your relationship to us as a customer, or as a follow-up.
Providing you our Services
- We use your information to authenticate you and to process your payment information.
● In processing your order, your details may be sent to credit card agencies and payment gateways agencies and also use information from them.
● We use your information to manage your account and, if you agree, to email you about other products and services we think may be of interest to you.
● We use the information we have to communicate with you about our products and services, and let you know about our policies and terms.
●We also use your information to respond to you and your requests, when you contact us or initiate a chat conversation (through our site / support chat feature / by email / through social media). Such information includes personal data to contact us, and to provide feedback to us.
Non-personal Identifying Information
You can visit our websites without disclosing any personally identifiable information about yourself (although please note that we may use cookies, more information about cookies is available later in this policy document).
We may also collect non-personally identifying information about your visit to our websites based on your browsing activities. This information may include the pages you browse and products and services viewed or ordered for example. This helps us to better manage and develop our sites, to provide you with a more enjoyable, customised service and experience in the future, and to help us develop and deliver better products and services tailored to your individual interests and needs.
If you consented accordingly, and depending on your communication preferences, we may also store and use your information to contact you for market research and marketing purposes. We may contact you by email, phone, SMS, or social media private message, or mail.
How will we use your information?
We may use your information for a number of purposes which includes: processing your orders and managing and administering your account; delivering any services, products or information requested by you; responding to complaints or account enquiries; administering debt recoveries; verifying your identity when required (you may lose your password or security information for example, and we may then need to ask you for other ‘identifiable’ information to protect your data from unauthorised access).
We may also undertake market and product analysis based on your use of our services and products and contact you with information about new developments, products, services, and special offers by post, telephone, social media private message, for example Facebook Messenger, and text message (SMS), Email and the internet.
If you have consented to receive details of products and services, events and training, you can contact us at any time to have your details removed from lists used by us for any or all of those purposes or from lists maintained to update your information or to otherwise tell us how you would like to receive information about our and/or third party products and services – the choice is yours.
To update your marketing preferences please email sandrabellamygroup@gmail.comand quote your full name in the body of the email and tell us what you want us to do (i.e. ‘opt-out Email’, ‘opt-out SMS’ etc, or if you have previously objected to receiving information by post for example, but would now like to change your mind and receive information then just say, ‘opt-in post’ in the subject header of your email).
What are cookies and why do we use them?
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the platform and to compile statistical reports on platform activity.
We use cookies for a variety of reasons, including to: (i) analyse the usage of our Products and Services; (ii) provide a more personalized experience; (iii) allow you to more easily login to use our products services; and (iv) help make your use of Our Products and Services more efficient and more valuable by providing you with a customized experience and recognizing you when you return.
Data we collect from others, Cookies and other technologies
As is standard practice on many websites, we use third party software and other technologies to anonymously track user data to help us to understand which parts of our websites are the most popular, which categories and topics are the most popular, where our visitors to the site are going, and how much time they spend there, and which countries have the most visitors to our site. This is so we can keep improving our site, provide the most effective communications, and speak in the language our customers will most appreciate. We can also keep improving our products and services to the ever-changing needs of our customers.
Our use of cookies and other technologies, help us to study traffic patterns on our websites, to make sure any marketing and advertising is effective in bringing visitors to our sites, and to study which of those methods work and don’t work, so we can keep improving what we do, our products and services. We also use cookies to customise your experience, to provide a more useful browsing and shopping experience, and to provide greater convenience each time you interact with us.
If, however, you prefer not to enable cookies, you can disable them in your browser. However, please note, certain parts of the World Of Quirky website may not work or be available once cookies are disabled. For more information about how to disable cookies, either Google “how to disable cookies” or visit this site https://www.wikihow.com/Disable-Cookies. Please note, we are not responsible for the upkeep of the Wikihow site and cannot guarantee its accuracy.
Usage and Analytics
As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data. We use this information, which does not track individual users, to analyse trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base as a whole. World Of Quirky will not use this information collected to market directly to a specific person.
We currently use Google Analytics to collect information anonymously and report website trends without identifying individual visitors as well as analytics from within the WordPress dashboard. We use these for analytics and measurement to understand how our services are used. For example, we analyse data about your visits to our sites to do things like optimize courses, product, and service creation, and to study the effectiveness of our communications with our customers.
We sometimes use Gravatar for your profile image, such as on our blog that follows you from site to site.
Disclosure of personal information and data usage with third parties and others, for providing you products and services
We may disclose information about you and your contact details to (i) companies within the World Of Quirky and World Of Quirky group, for the purposes and subject always to the terms of this Privacy Policy Statement; (ii) in the event that we undergo re-organisation or are sold to a third party, in which case you agree that any personal information we hold about you may be transferred to that re-organised entity or third party for the purposes and subject to the terms of this Privacy Policy Statement.
There are times when our servers or third party applications, also automatically collect personal information when you access one of our products and services. This data is recorded in log files and includes your IP address. To give you a seamless experience, for example, by filling automatically your information (such as your name, email id) from one World Of Quirky product, when you sign up for an account on a different product or service, or make an additional purchase. This includes payment processors too.
World Of Quirky may disclose your data to a credit card company to validate your credit card details and obtain payment when you buy a product or service.
If you do submit personal information by ordering products, services, registering for an event or completing a web form such as signing up for our newsletter or accessing a download, for example, you can be assured that we will use your personal information only to support your continuing relationship with World Of Quirky and we do not rent or sell your information to anyone else for marketing purposes.
The type of personal information we may collect could include, for example, your name and postal address, date of birth, telephone number, email address, and credit/debit card information; lifestyle and other information collected on registration or through surveys.
If you choose to provide us with personal information it will be used in support of the intended purposes stated at the time at which it was collected, and subject to any preferences indicated by you.
We may share your information with third party companies that perform services for us, and deliver products on our behalf such as, but not limited to:
- Website service providers and hosts. Such as WordPress and Just Host.
- Invanto. For hosting courses, products and services, and processing payments.
- Payment Gateway companies, such as Stripe and PayPal etc. for Payment processing.
- Google Analytics for Data analysis.
- Mailchimp, Gmail and Convert Fox, for marketing and email services; Chat and Support.
- Advertising services (including but not limited to retargeted advertising).
- CloudFlare for SSL, data protection encryption.
Within the above categories of third parties, we may share data with other third parties such as AWS for Data Centre services.
These third-party service providers may access your personal information and are required to use it solely for the purpose of the requested service.
World Of Quirky may also be obliged to disclose your personal information to meet any legal or regulatory requirements (for example to comply with a court order or to prevent fraud or unauthorised access to our site, or your account), or obligations in accordance with applicable law.
By providing personal information to us through our websites, you understand and consent to the collection, maintenance, processing, and transfer of such information in and to all third party companies.
DISCLAIMER
World Of Quirky sometimes posts third party links on our website, such as in our shop, or on our blog, within our newsletter, and other communications, to products that may be of interest to you. These may include affiliate links, which means we may receive some monetary compensation (like a commission), if a purchase is made through them. This does not affect the price you pay for the item. Once you click through that link, such as to Amazon, and are sent to the respective site, World Of Quirky ’s Privacy Policy will not be applicable to that site, and their own will come into force, along with their own terms and conditions, and we will have no control over any further data you may share and we are no longer responsible for that data or what happens to it. Other people, not us, control these platforms and we have no control over the contents of third party websites, and we accept no responsibility for them or for any loss or damage that may arise from your use of them. You should review their terms and conditions and privacy policies and contact them if you have any concerns over the data they may process and store about you, or if you have a problem with something you purchased from them.
Social media, blogs, reviews
Any social media posts or comments you send to us (on the World Of Quirky or associated pages and groups, or other World Of Quirky group of businesses Facebook pages, for instance), will be shared under the terms of the relevant social media platform (e.g. Facebook / Twitter) on which they are written – and could be made public (unless in a private Facebook group as controlled by Facebook’s own data controllers, security, settings, and provisions). Other people, not us, control these platforms. We are not responsible for this kind of sharing. We recommend you should review the terms and conditions and privacy policies of the social media platforms you use. That way, you will understand how they will use your information, what information relating to you they will place in the public domain, and how you can stop them from doing so if you are unhappy about it.
Any blog, review, or other posts or comments you make about us or to us, our products and services, on any of our blogs, websites, reviews, or user community services such as public forums, will be shared with all other members of that service and the public at large. Any comments you make on these services and on social media in general, must be not offensive, insulting or defamatory. You are responsible for ensuring that any comments you make comply with any relevant policy on acceptable use of those services.
Monitoring and or recording of all your Communications
Monitoring or recording of your chat messages, emails, text messages, and other communications may take place in accordance with UK law, and in particular for business purposes, such as for quality control and training, to prevent unauthorised use of World Of Quirky ’s websites, and to help safeguard other users, to ensure effective systems operation and in order to prevent or detect crime.
How long do we keep your information for?
To make sure we meet our legal data protection and privacy obligations, we only hold on to your information for as long as we actually need it for the purposes we acquired it for in the first place.
In most cases, this means we will keep your information for as long as you continue to use our products and services having expressed interest in them, and for a reasonable period of time afterwards if you stop doing so, to see if we can persuade you to come back to us. After that we will delete it, other than where we lawfully can keep any data for audit or legal reasons.
Access to your Information
You can write to us at any time to obtain details of the personal information we may hold about you. Please write to:
Miss Sandra Bellamy
Apt 3777
Chynoweth House
Trevissome Park
Truro
TR4 8UN
sandrabellamygroup@gmail.comPlease quote your name we have on file for you, and your email address, together with any other if relevant, such as telephone number or address. We would be grateful if could also provide brief details of what information you want a copy of (this helps us to more readily locate your data).
We will take all reasonable steps to confirm your identity before providing you with details of any personal information we may hold about you.
How Do We Keep Your Information Secure?
World Of Quirky recognises that its customers are increasingly concerned about how companies protect personal information from misuse and abuse and about privacy in general. World Of Quirky is constantly reviewing and enhancing its technical, physical, and managerial procedures and rules, to protect your personal data from unauthorised access, accidental loss and/or destruction.
We use industry standard TLS certificates to provide encryption of data in transit, for example, all access to World Of Quirky ’s websites and management portals is covered by HTTPS.When you place orders or access your personal account information, you’re utilizing a secure socket layer SSL, which encrypts your personal information before it’s sent over the Internet. SSL is one of the safest encryption algorithm technologies available.
In addition, security plugins are on every site, to ensure maximum protection and safe guarding of your information and to prevent hacking. These plugins do create log files when you visit one of our sites, which can include your IP address, your location, and your country, and any other data needed to protect users and the site.
Please be aware that communications over the Internet, such as emails/webmails, are not secure unless they have been encrypted. Your communications may route through a number of countries before being delivered – this is the nature of the World Wide Web/Internet. World Of Quirky cannot accept responsibility for any unauthorised access or loss of personal information that is beyond our control.
World Of Quirky takes appropriate measures to protect the security of your personal information that we collect and store, and to ensure that your choices for its intended use are honoured. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure; alteration; or destruction. These measures vary based on the sensitivity of the data we collect and store.
We chose Invanto for hosting our courses, which is encrypted with SSL, and we have a subdomain on.
Invanto has implemented a rigorous set of standard operating procedures designed to provide our clients with the requisite privacy and security necessary to achieve the trust and confidence of our clients.
Following are the security measures implemented:
✓Documented Information security policy
✓Dedicated Information Security Team
✓Management commitment (Security Steering Committee)
✓Internal Security Audits
✓Periodic security awareness for employees
✓Vulnerability assessment & improvement
✓Virus Management System
✓Restricted physical access control
✓Defined Roles & Responsibilities for projects and support functions
✓Security coordinator for projects and support functions
✓Data Encryption at database level”
In the event our WordPress site was ever hacked, which all procedures are in place to prevent that happening, your course data would remain safe within our subdomain on Invanto where they are stored, (subject to their own security procedures and systems working correctly and keeping your data safe), and you could still access that subdomain. Please note, as Invanto is a third party which World Of Quirky uses, we cannot be held liable or responsible for any failure or security breach of our customers and users, within their own platform and the subdomain on their site.
Access to your information, correction and retention
We provide you with the ability to access and rectify some or all of your data, through our World Of Quirky newsletter, and through registered website user features and account settings. However, if you would like a copy of some or all of your personal information or would like to delete your data, please email (sandrabellamygroup@gmail.com) or write to us at the following address:
Miss Sandra Bellamy
Apt 3777, Chynoweth House, Trevissome Park, Truro, TR4 8UN
United Kingdom
We want to ensure that your personal data is up to date and accurate. You may ask us to modify or delete information you think is not accurate.
Data Retention Policy
World Of Quirky will retain our customer’s data in accordance with a customer’s instructions or in accordance with our default terms and conditions. Generally, we store personal data until it is no longer necessary to provide our products and services, or until your account is deleted whichever comes first.
Account Deletion
When your account is deleted, some or all of your information may still remain visible to others, including but not limited to, any information that has been: (a) incorporated into others comments, other user’s content, postings, including but not limited to course comments; (b) copied, stored or disseminated by other users; (c) shared or disseminated by you or others such as in a public posting; or (d) posted on a third party platform. World Of Quirky is not able and/or obligated to remove any of your information from a third party Platform.
Even after you delete your account or your account is terminated, we may retain your information for as long as we have a legitimate purpose to do so and in accordance with applicable law. In addition, your information may not be deleted from servers of the third party platform you use to access our services. We may retain backup copies of your information on our servers or databases (and/or any authorised third party servers or databases we use) for legitimate purposes such as assist with any legal obligations, resolve disputes, and enforce our agreements. Such information may be disclosed pursuant to this Privacy Policy regardless of whether your account is deleted or terminated.
For Legal Purposes
We may also disclose Your information to third parties, if we, in our sole discretion, have a good faith, belief that disclosure is: (1) permitted or required by law; (2) reasonably necessary to enforce our Terms of Use, this Privacy Notice, or any other legal agreements; (3) required to detect, prevent, or otherwise address fraud, abuse, misuse, potential violations of law (or rule/regulation), and/or security or technical issues; or (4) required or reasonably necessary in our discretion to protect against imminent harm to the rights, property or safety of World Of Quirky, our users, employees, members of the public and/or our products and services. (5) requested in connection with or relevant to a judicial, governmental or legal inquiry, investigation, order, or proceeding; (6) required or reasonably necessary pursuant to a valid subpoena, warrant or other legally valid inquiry or request;
We may also disclose information about you to our auditors or legal advisors in conjunction with accessing our disclosure obligations and/or rights under this Policy.
Your Public Profile
Your user name, public profile information, and public content may be seen by other users of our products and services. It’s your choice whether to include sensitive data on your profile and to make that sensitive information public. Please do not post or add personal data to your profile that you would not want to be publicly available.
Privacy Support
World Of Quirky reserves the right to amend or modify this Privacy Policy statement at any time and in response to changes in applicable data protection and privacy legislation. If we decide to change our Privacy Policy, we will post the changes on our website so you know what information we collect and how we use it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will tell you. You will have a choice as to whether or not we are able to use your information in this different manner.
World Of Quirky is part of Sandra Bellamy group of businesses.
If you have questions about this policy, you can contact us at:
Miss Sandra Bellamy
Apt 3777, Chynoweth House, Trevissome Park, Truro, TR4 8UN
United Kingdom
07932 768970
If you are a resident of the European Economic Area and we maintain your Personal Data within the scope of the General Data Protection Regulation (GDPR), you have additional rights than those of other countries. If you are not satisfied with the resolution, you can also lodge a complaint with the Supervisory Authority in the country of your residence.
